Privacy Policy

Privacy Policy

Effective Date: April 10, 2025

At Horizon Supplements (“we,” “us,” or “our”), we are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website, make a purchase, or engage with us on our digital platforms.

By using our website, horizon-supplements.com (the “Site”), or otherwise sharing your information with us, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

We may collect the following information you provide to us:

  • Account Information: name, email, address, phone number
  • Order Information: billing and shipping details, payment method
  • Communications: messages sent via contact forms, reviews, or email
  • Survey or Promotion Data: information you provide in sweepstakes, surveys, or special offers

Information Collected Automatically

When you visit our Site, we automatically collect:

  • Device and Usage Data: IP address, browser type, referring pages, access times
  • Cookies and Tracking Technologies: to enhance user experience and analyze Site traffic

You may disable cookies through your browser, but this may limit your ability to use some Site features.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and transactions
  • Communicate with you regarding your purchases
  • Respond to your inquiries and provide customer support
  • Send promotional and informational content (if you opt-in)
  • Analyze Site usage to improve user experience and performance
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

We may also use aggregated, anonymized data for analytical purposes.

3. How We Share Your Information

We may share your information:

  • With third-party service providers (payment processors, logistics, marketing partners)
  • To comply with legal or regulatory obligations
  • In connection with a business transfer, merger, or acquisition
  • With your consent or at your direction

We do not sell your personal information.

4. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and limit access to your devices.

5. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccuracies
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at:
📧 support@horizonsupplements.com or via our Contact page: https://www.horizonsupplements.shop/pages/contact 

You can also unsubscribe from emails using the link at the bottom of any message.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before providing any information.

9. International Visitors

Our Site is operated in Canada. If you are accessing the Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:

Horizon Supplements
Customer Support Team at
📧 support@horizonsupplements.com